Contact Us
Contact Us
Contact Options
For fastest resolution, email us and include the details below.
- Order number (example: #12345)
- Item name/category (e.g., ceramic vase, woven rattan decor, wall hydroponic kit)
- Issue type (damage, missing parts, return request, shipping delay)
- Photos (outer carton, inner packaging, label, item) for any damage claim
Fragile-item note: If an item arrives damaged, keep all packaging until we finish the investigation with the carrier.
Support hours: Monday-Friday, 9:00-18:00 (excluding holidays).